About Us

Established in 2006 All Pond Solutions Ltd is an online retail store that strives to be the only place on the internet that you need for all of your Aquarium and Pond equipment.

Our products include Pond Pumps, Koi Pond Filters, Aquarium Fish Tanks, Aquarium Filters, Protein Skimmers and much more. All of our products are delivered direct to your door with free UK delivery on ALL items excluding Ireland, Scottish Highlands and Islands, Isle of Man, Channel Islands and Ext Areas. Please see our full delivery terms page.

Our product range is getting larger all the time and we are constantly keeping ourselves up to date with new equipment information and product upgrades. To help us increase our aquatic product and livestock range we have recently more than doubled our storage space.

We continually assess our product quality as well as the pricing of our items as it is important to us that our products not only meet the high standards you expect, but also that you can purchase the latest goods at the best prices. We cover all of our items with a full 12 months warranty for that extra piece of mind.

Our website is open to customers 24 hours a day, 7 days a week and we provide a sales-only telephone line 01895 813 000 monitored between the hours of 8.30am and 5.30pm GMT Monday to Friday.

You can also contact us by email by visiting our customer support centre.
We endeavour to answer all emails and telephone messages within a few hours (weekdays only) but during busy periods this can extend to 24/48 hours.

Getting your goods to you safely is of prime importance to us and we try to go above and beyond when packaging your item. We aim to get all packages to our customers within 1-2 working days and items are sent by either Royal Mail recorded delivery or a fully tracked courier delivery service. Fish tanks are sent using a Pallet service and usally take around 3-5 days to be delivered.

"Our goal is to provide quality fish, plants and products well packaged, quick and efficient delivery with great customer service."