About us

 

Established in 2006 All Pond Solutions Ltd is an online retail store that strives to be the only place on the internet that you need for all of your Aquarium and Pond equipment and now livestock.

Our most recent venture has been expanding into the selling of livestock in 2016. We now aim to provide high quality, healthy fish and live plants direct to your door.  At this present moment we are stocking a variety of tropical, cold water and Koi species and will be looking to continually add to our inventory. We only purchase from high grade breeders and farmers with proven track records to ensure the best stock in your homes. To ensure healthy fish we quarantine all specimens on site and have a rigorous team monitoring their behaviour and environments. The courier we used are approved livestock transportation couriers to ensure that they arrive with you with as little stress as possible.

Our products include Pond Pumps, Koi Pond Filters, Aquarium Fish Tanks, Aquarium Filters, Protein Skimmers and much more. All of our products are delivered direct to your door with free UK mainland delivery on ALL items excluding Ireland, Scottish Highlands and Islands, Isle of Man, Channel Islands and Ext Areas. Please see our full delivery terms page.

Our product range is getting larger all the time and we are constantly keeping ourselves up to date with new equipment information and product upgrades. To help us increase our product range we have recently more than doubled our storage space which has helped us to make a big push into the aquarium fish tank market.

We continually assess our product quality as well as the pricing of our items as it is important to us that our products not only meet the high standards you expect, as well as purchasing the latest goods at the best prices. We cover all of our items with at least 12 months warranty for that extra peace of mind.

Our website is open to customers 24 hours a day, 7 days a week and we provide a sales-only telephone line 01895 813 000 monitored between the hours of 8.30am and 5.30pm GMT Monday to Friday.

You can also contact us by email by clicking here.
We endeavour to answer all emails and telephone messages within 24 hours of receiving it.

Getting your goods to you safely is of prime importance to us and we go above and beyond when packaging your item. We aim to get all packages to our customers within 1-2 working days and items are sent by either Royal Mail recorded delivery or a fully tracked courier delivery service. Fish tanks are sent using a Pallet service and usually take around 3-5 days to be delivered.

Our goal is to provide quality fish, plants and products well packaged, quick and efficient delivery with great customer service.